About
~/kjalba $ cat about.txt
I’m an AI CSE interested in the impact of agentic AI, both for businesses and regular people like myself. There’s obviously a lot of opportunity, but there is also a whole new realm of risk, and I want to help people get the most out of AI while minimizing risk.
Work#
AI Customer Success Engineer — IBM (Mar 2025 – Current)
I help enterprise customers adopt and get value from IBM’s AI products — working across technical onboarding, use case discovery, and hands-on implementation to drive successful outcomes.
Software & Analytics Engineer — Workhelix (Jan 2023 – Aug 2024)
Workhelix is a startup founded by Andrew McAfee, Erik Brynjolfsson, and Daniel Rock — economists known for their joint research with OpenAI on how AI affects jobs. My work there focused on using that research to create a product that helped enterprises to measure and adopt Gen AI.
Education#
| Degree | Institution | Expected |
|---|---|---|
| M.S. Computer Science | Georgia Institute of Technology | May 2028 |
| B.A. Mathematics & B.A. Computer Science | Lake Forest College | May 2023 |